Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank referral code.

PLEASE NOTE WE DO NOT ISSUE CODES FROM THE WAREHOUSE OFFICE.

We operate an e-referral system whereby the following referrers can now arrange referrals over the telephone..

Please call Help through Hardship for free to talk confidentially to a trained Citizens Advice adviser on:

0808 208 2138

(Open Monday to Friday, 9am – 5pm. Closed on public holidays.)

They can help address your crisis and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to.

If needed, they’ll issue you with a voucher code so you can get an emergency food parcel from your local food bank

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Additional contact details for local referrers are as follows:-

ALL WEST CHESHIRE AREAS

Cheshire West And Chester Help Scheme – 0300 123 7065 9am – 5pm (subject to long wait times at present)

Citizens Advice Bureau:

Local Citizens Advice Bureau contact numbers

WCCAB Sue Lyne – 07714 616672, Monday, Thursday, Friday 1pm – 4pm

WCCAB – Gaynor Rowlands – 07736 621235 Monday to Thursday 9am – 5pm

WCCAB – Sam Robertshaw – 07596 338067 Fridays only 9am – 5pm

WCCAB – Pushpika Ranasinghe – 07598 579594

Forfutures – 0300 123 2442 (option 3) 9am – 5pm (Tenants only)

In addition, many other Housing Associations, schools and other local organisations can make referrals.

You can find a list of our local centres and opening times here and download a copy of the leaflet at top right here

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

 

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