Contact Us
Contacting us
Call our free national helpline
If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.
Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →
Email us
Contact details
Phone us
0808 208 2138 or 0808 175 3599Phone us
0151 355 7730Email us
[email protected]Phone us
07778 344726Email us
[email protected]Phone us
0151 355 7730Email us
[email protected]Phone us
0151 355 7730Email us
[email protected]Phone us
0151 355 7730Email us
[email protected]Address
West Cheshire Foodbank
Units 2-4
Stanney Mill
Dutton Green
Chester
CH2 4SA
Warehouse and Office Opening Times:
Monday – Friday 9am – 2pm